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October 07, 2008
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All the links stop working when I try to watch a video

Some people have reported a bug with this site - on occasions, after clicking to play a video all the links on the site appear to stop working. To fix this problem you need to uninstall Windows Update KB 947 864.

To do this on your computer:

  1. Click Start > Control Panel > Add or Remove Programs
  2. Ensure the "Show Updates" box at the top right of the page is checked
  3. Scroll down to the Microsoft Office section of updates - expand this section if required
  4. Select Security Update KB 947 864 and click "Remove"

Please be assured we are working with Microsoft and other suppliers to try to resolve this problem as soon as possible.

 

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